Can Canadians Buy from Taobao? Absolutely! Here’s How

Does Taobao Ship to Canada?

Yes! Taobao offers international shipping to many regions, including Taiwan, Hong Kong, Singapore, Australia, and, of course, Canada. With this global reach, Taobao has become a go-to marketplace for international buyers.

Two Ways to Buy from Taobao and Ship to Canada

When purchasing items on Taobao, you have two main options:

• Self-Ordering: You buy directly from Taobao and choose the right international shipping method for your goods.
• Taobao Agency: You send the product links to an agency, and they handle the purchase and shipping for you.

For those who enjoy a bit of a challenge, self-ordering is a fantastic choice. If you prefer assistance, agencies can simplify the process, but this guide focuses on self-ordering for independent buyers.

Step-by-Step: How to Buy from Taobao Yourself

1. Register a Taobao Account

Start by creating a Taobao account.

2. Set Your Location and Currency

After successfully logging in, configure your location and currency to ensure a seamless shopping experience.

1. Go to “设置” (Settings) > “国家/地区、语言、货币” (Country/Region, Language, Currency).
2. Select “国家/地区” (Country/Region) > “加拿大” (Canada).
3. Set “支付币种” (Payment Currency) to CAD 加拿大元 (Canadian Dollar).

3. Add a Canadian or Third-Party Warehouse Address

Once your settings are updated, add your delivery address:

• For a Canadian Address: Go to “设置” (Settings) > “收货地址” (Delivery Address) > “新增地址” (Add New Address). Enter your Canadian address.
• For a Third-Party Warehouse Address: Copy the warehouse's address provided by the shipping company. For example:
  收件人：Cassie（JYS001） 
  地址: 广东省深圳市 
  电话号码: +86 15019264926 
  邮编: 518129

• (Note: Third-party forwarding is not recommended for new buyers.)

  4. Paying on Taobao

  1. Add the item to your cart: “加入购物车” (Add to Cart).
  2. Go to “购物车” (Shopping Cart) > Select the item > “结算” (Checkout).
  3. Scroll to the bottom and select “使用新的Credit/Debit Card” (Use a New Credit/Debit Card). Enter your card details:
     • Card Number
     • Cardholder’s First and Last Name
     • Expiry Date
     • CVV Code

• 5. Choosing a Shipping Method

  If you use a 3rd - party forwarding service, you don’t need to select a shipping method on the Taobao app. 

  Taobao provides various shipping options based on your needs.

  • Official Taobao Shipping Options:
    • Direct Mail - Air Freight (直邮 - 空运)
      
    • Consolidated Shipment - Air Freight (集运 - 空运)
      

• Note: Taobao only offers air freight to Canada. For the English version of the site, only direct shipping is available. The Chinese version provides more shipping options.

  6. Tracking Your Logistics

  • For Third-Party Forwarding: Navigate to “我的淘宝” (My Taobao) > “我的订单” (My Orders) > “待收货” (Pending Receipt).
  • For Official Taobao Shipping:
    • Direct Mail: Go to “我的淘宝” (My Taobao) > “跨境物流” (Cross - Border Logistics) > “物流订单” (Logistics Order).
    • Consolidated Shipment: Check under “待集运” (Pending Consolidation) in the same section.