Why Choose Taobao Official Forwarding?
Simple Process: Just like local orders, ship to a domestic warehouse—no need to handle international shipping yourself.
Clear Guidelines: Ship on time, fill in waybills correctly, no fake shipping, and avoid prohibited items or oversize/overweight parcels.
Platform Support: Services are powered by Cainiao and professional forwarders, with dispute resolution available through the platform.
Reliable Standards: Official forwarders are more standardized and usually more reputable logistics providers.
Shipping Fee Calculator for Taobao Official Forwarding to Hong Kong
First 1kg costs ¥15, additional 0.5kg costs ¥3. Rounding up applies. Residential surcharge: HKD 20. Remote area surcharge: HKD 25. (Surcharges collected upon delivery)
Each order gets 20 days of free storage from the "warehouse received" status. ¥1/day/order applies beyond 20 days.
Example Calculations
Example 1: Order A = 0.8kg, Order B = 1kg. Combined = 1.8kg. Order A stored 25 days, Order B stored 21 days:
- Office in Central: 15 + (3×2) + (5×1 + 1×1) = ¥27
- Residential in Central: ¥27 + HKD 20 (residential surcharge)
- Lantau Island: ¥27 + HKD 25 (remote area surcharge)
Example 2: Order A = 0.8kg, Order B = 0.4kg. Combined = 1.2kg. Order A stored 10 days, Order B stored 20 days:
- Office in Central: 15 + (3×1) + (0×1 + 0×1) = ¥18
- Residential in Central: ¥18 + HKD 20 (residential surcharge)
- Lantau Island: ¥18 + HKD 25 (remote area surcharge)
How It Works
- Enter your overseas address during checkout, choose official forwarding or direct shipping, and pay.
- Ship to the warehouse using recommended or self-arranged domestic delivery methods.
- Forwarder signs for the parcel, you pay the international shipping, and it gets shipped abroad on time.
- Receive your parcel and complete the transaction.
Official Forwarders for Hong Kong
- SF Express
- ZTO Express
- 4PX
- YTO New Dragon
Residential Surcharge Areas
Hong Kong Island
Kennedy Town, Sai Ying Pun, Sheung Wan, Central, Admiralty, Wan Chai, Causeway Bay, Happy Valley, Tai Hang, Tin Hau, Fortress Hill, North Point, Quarry Bay, Taikoo, Shau Kei Wan, Sai Wan Ho, Heng Fa Chuen, Chai Wan, Pok Fu Lam, Aberdeen
Kowloon
Yau Tong, Lam Tin, Kwun Tong, Ngau Tau Kok, Kowloon Bay, Choi Hung, Ngau Chi Wan, Diamond Hill, San Po Kong, Wong Tai Sin, Lok Fu, Tsz Wan Shan, Kowloon City, Kowloon Tong, To Kwa Wan, Hung Hom, Ho Man Tin, Tsim Sha Tsui, Jordan, Yau Ma Tei, Mong Kok, Prince Edward, Tai Kok Tsui, Sham Shui Po, Cheung Sha Wan, Lai Chi Kok, Shek Kip Mei
New Territories
Mei Foo, Lai King, Kwai Chung, Tsing Yi, Tsuen Wan, Tai Wai, Sha Tin, Fo Tan, Siu Lek Yuen
Note: Additional fees may apply to hospitals, schools, government offices, and village stores.
Remote Area Surcharge Zones
New Territories
Ma On Shan, Sai Kung, Tseung Kwan O, Clearwater Bay, Sham Tseng (excl. Tseung Kwan O Industrial Estate)
Sha Tin (excl. Fo Tan Industrial Village, Shek Mun Industrial Area, Yuen Shun Wai Industrial Area, Tai Wai Industrial Area, New Town Plaza)
Taipo (excl. Tai Ping Industrial Centre, Tai Po Industrial Estate)
Fanling (excl. On Lok Tsuen)
Sheung Shui (excl. specific commercial addresses like Treasure Centre, Cambridge Plaza, etc.)
Yuen Long, Tin Shui Wai (excl. Yuen Long Industrial Village, Tung Tau Industrial Area)
Tuen Mun (excl. Tuen Mun Industrial Village and areas like Sun Hing Industrial Centre)
Tung Chung, Chek Lap Kok, Airport, Disneyland, Ma Wan
Hong Kong Island
Cyberport, Shek O, Stanley, Deep Water Bay, Repulse Bay, South Bay, The Peak, Ap Lei Chau
How to Find Cainiao Pickup Points in Hong Kong
You can find Cainiao pickup locations in Hong Kong by:
- Cainiao Hong Kong App: Open the app, go to the homepage, and select "Pickup Locations" to view all pickup points and lockers.
- Facebook Page: The official Cainiao Hong Kong Facebook page offers a map of pickup points.
- Baidu Maps: Some locations are searchable, e.g. “Twins Cainiao Pickup Point” at 68 Ma Wat Road, Sheung Shui.
Note: Some pickup points may be operated by partners. Check their websites or contact Cainiao support for the most up-to-date info.
