Looking to buy from 1688 but don’t know where to start? Our 1688 agency service makes it easy for international buyers to source from 1688.com – even if you don’t speak Chinese or don’t have a Chinese payment method.
We handle everything for you – from product sourcing, price negotiation, order placement, to payment and international shipping. Just send us the link, and we’ll do the rest!
How Our 1688 Agency Service Works
- Send us your 1688 product link(s) – Just copy the product URLs from 1688.com.
- Get a quote – We’ll calculate the total cost including product price, domestic shipping, and service fee.
- Confirm and pay – Once you approve the quote, we’ll purchase the items on your behalf.
- Receive and inspect – Your items arrive at our warehouse where we inspect and consolidate them.
- International shipping – Choose your preferred shipping method and we’ll send your items right to your doorstep!
Why Choose Us as Your 1688 Agency?
- No language barrier – We communicate with sellers on your behalf.
- Pay with international methods – No need for Alipay or Chinese bank cards.
- Full inspection and photos of goods before shipping (optional).
- Professional consolidation and low international shipping rates.
FAQ – 1688 Agency Service
Q: Can I buy a single item from 1688?
A: Most 1688 sellers are wholesalers, so they may require a minimum quantity. However, we’ll confirm with the seller for you.
Q: Do you offer refund or return services?
A: Yes, we can help you communicate with the seller regarding any issues. Return policies depend on the seller.
Q: What is your service fee?
A: Our standard service fee is around 5-10%, depending on the order size and complexity. Bulk orders may enjoy discounts.
Ready to Source from 1688?
With our 1688 agency service, sourcing from China has never been easier. Whether you're starting a business or looking for bulk deals, we've got your back!
Free Services
- Package quantity check: Free
- Storage fee: Free for up to 90 days, ¥1 RMB/item/day thereafter
- Package reception: Free
- Photos: Free (2 photos)
- Unpacking: Free
Value-Added Services
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Inspection (including counting):
- Small package (≤ 2 kg): ¥7 RMB/item
- Medium package (2 kg ＜ weight ≤ 10 kg): ¥14 RMB/item
- Large package (> 10 kg): ¥30 RMB/item
- Package consolidation: Free for up to 10 items, ¥1 RMB/item for any extra
- Package splitting: ¥7 RMB/order (each order can be split into up to 12 packages; each package will be charged shipping separately)
- Reinforced packaging: ¥10 RMB/box
- Insurance: ¥20 RMB/order (covers loss only, not damage)
- Fragile protection: ¥15 RMB/box
- Tax payment service: ~5% service fee based on the tax amount
- Return handling: ¥7 RMB/item
- Purchasing service: 15% of the total item value
- Address change fee: ¥210 RMB/order
Notes
- Handling fee for small packages: A ¥12 RMB handling fee applies to packages weighing less than 1 kg.
- One item: The smallest shipping unit.
- One box: One external packaging unit, which may contain multiple items.
- One shipment/order: Refers to one shipping order, including all items submitted in a single order.
- General goods: Domestic brands, clothing, shoes, bags, daily necessities, non-electric, non-magnetic items, general toys, accessories, stationery (excluding liquids), small quantity of books, etc. (Please consult customer service for specifics.)
- Special goods (sensitive items): F-brands, food, liquids, cosmetics, items with built-in batteries, motors, magnetic devices, epidemic prevention items, etc. (Please consult customer service for specifics.)
- Reinforced packaging: For valuable or fragile goods. We replace the box with a high-quality one and reinforce with bubble wrap, fragile stickers, plastic corner protectors, etc.
- Fragile protection: Includes reinforced packaging, with an additional 3 layers of bubble wrap wrapped around the outer box.
- Insurance: If insurance is purchased, compensation will be based on actual value, with a maximum claim of ¥2000.
- Default billing rule: The greater of the volumetric weight (L × W × H / 5000) or actual weight will be charged.
Important Notice
- Sender responsibility: The sender must truthfully declare the contents of the package. Any consequences such as customs seizure, returns, or fines caused by false or misleading declarations will be borne by the sender.
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Prohibited export items (All packages are strictly inspected. The following items will be confiscated):
- Tobacco products (including e-cigarettes and related products)
- Alcohol
- Fresh animals/plants (including seeds)
- Bank card kits
- Flammable and explosive items
- Corrosives
- Illegal knives
- Weapons
- Fireworks
- Drugs and related ingredients
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Important Reminder:
- Before registering and submitting orders, customers should carefully read and understand the terms and channel-specific notes to avoid unnecessary risks and disputes.
Let customers speak for us
I was supported throughout all the stages and can't wait to use their service again
fast shipping and a really good service
