Jiyunservice-product-shipping-to-america-2
Jiyunservice-product-shipping-to-america-1

Shipping from Taobao to US

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Shipping Price

China - USA Price List (Tax & Door-to-Door Delivery Included)

China - USA Air Shipping (Small Parcels)

Warehouse Shipping Method Destination Delivery Time
Shenzhen Air Western USA 7 - 15 days
General Goods
Weight Range Price Note
0 < P ≤ 2 kg ¥162 / 1 kg First weight
¥138 / 1 kg Additional weight
2 < P ≤ 12 kg ¥141 / 1 kg Additional weight
12 < P ≤ 20 kg ¥132 / 1 kg Additional weight
Sensitive Goods
Weight Range Price Note
0 < P ≤ 2 kg ¥176 / 1 kg First weight
¥146 / 1 kg Additional weight
2 < P ≤ 12 kg ¥152 / 1 kg Additional weight
12 < P ≤ 20 kg ¥142 / 1 kg Additional weight

Notes

  • This table applies specifically to Western USA (ZIP codes starting with 8 or 9). Add ¥1 for Central USA (ZIP 4-7) and ¥2 for Eastern USA (ZIP 0-3).
  • Pricing method:
    • Billing is based on the greater of volumetric weight or actual weight after packing.
    • For weights ≤12 kg: Round up to the nearest 0.5 kg.
    • For weights >12 kg: Round up to the next 1 kg.
    • Within 12 kg: First weight + (Remaining kg × additional rate)
    • Above 12 kg: Total weight × additional rate
  • Volumetric weight formula: Length × Width × Height (cm) / 6000
  • Oversize surcharge: ¥200 if any of the following is true:
    • Longest side exceeds 230 cm
    • Second longest side exceeds 75 cm
    • Length + 2(Width + Height) exceeds 260 cm
  • Overweight surcharge: ¥200 for any single parcel over 22 kg
  • Re-delivery fee: ¥100 starting price per waybill for returns due to incomplete address, long retention, etc.
  • Remote area surcharge: ¥120 per piece. Please provide the ZIP code to customer service to confirm.
  • Large item policy:
    • Items over 50 kg or with longest side >150 cm must be crated with wooden frames and pallets.
    • Trucks can help unload items (up to 200 cm and 400 kg, pallet height ≥10 cm). Buyer bears costs for any issues caused by refusal to cooperate.
    • If narrow roads prevent truck access, actual costs of transferring via smaller vehicles apply.
    • Door-to-door truck delivery means to the ground or warehouse entrance only; no upstairs, unpacking, or indoor delivery unless requested and paid separately.
    • Indoor delivery starts at RMB 1500/order
  • No delivery to the following areas:
    • Alaska
    • Hawaii
    • Puerto Rico
    • Guam
    • U.S. Virgin Islands
    • APO/FPO military addresses

China - USA Sea Shipping

Warehouse Shipping Method Destination Delivery Time
Shenzhen Sea Western USA ≥ 30 days
General Goods
Weight Range Price Note
12 < P ≤ 21 kg ¥44 / 1 kg First weight
21 < P ≤ 50 kg ¥41 / 1 kg Additional weight
50 < P ≤ 70 kg ¥35 / 1 kg Additional weight
P > 70 kg ¥28 / 1 kg Additional weight
Sensitive Goods
12 < P ≤ 21 kg ¥46 / 1 kg First weight
21 < P ≤ 50 kg ¥44 / 1 kg Additional weight
50 < P ≤ 70 kg ¥38 / 1 kg Additional weight
P > 70 kg ¥32 / 1 kg Additional weight

Notes

  • Same regional pricing rules apply as air shipping (Western ZIP 8-9, Central +¥1, Eastern +¥2).
  • Pricing method:
    • Based on the greater of volumetric or actual weight
    • Below 1 kg: round up to 1 kg
    • ≤12 kg: First + (additional × (weight - 1))
    • >12 kg: Total weight × additional rate
  • Volumetric formula: Length × Width × Height (cm) / 6000
  • Oversize fee: ¥200 if:
    • Longest side >150 cm
    • Length + Width + Height >250 cm
  • Overweight surcharge: ¥200 if weight >70 kg
  • Re-delivery & return: ¥100+ per waybill for reshipment due to failed delivery
  • Remote surcharge: ¥120/item; ZIP code required for confirmation
  • Large shipment policy:
    • Items >50 kg or >150 cm must be palletized in wooden crates
    • Trucks help unload if height >10 cm and weight/size within limits; sender bears cost if receiver refuses unloading
    • Extra costs apply for inaccessible roads
    • Truck delivery ends at ground level; no stairs, unpacking, or in-house service unless paid
    • In-house delivery from RMB 1500/order
  • No delivery to: Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, APO/FPO

How to Ship from Xianyu to the USA

Steps to ship from Xianyu to the USA:

  1. Choose a private forwarding company. Official Taobao shipping doesn’t support Xianyu, so private agents are recommended.
  2. Subscribe to the forwarding company (e.g. JYS), register as a member, consult customer service for the warehouse address. If you can’t pay for Xianyu orders abroad, they can help you place the order.
  3. Submit a shipping request to the agent, choose your preferred shipping method (mail, sea, air), and any value-added services.
  4. Once packed, the warehouse will send photos for confirmation. Pay the quoted fee in one go.
  5. After shipping, tracking numbers will be provided to follow the parcel status.

FAQ


How to Shop on Taobao from the USA? +

There are several ways to shop on Taobao from the USA:

  1. Using Taobao's Official Forwarding Service
    • Set your shipping address: Open the Taobao app, go to "My Taobao" → "Settings," switch your region to the USA, and add your foreign shipping address.
    • Select items and place your order: Add items to your cart and check out as usual. Make sure the item supports forwarding, otherwise it can’t be shipped through the forwarding service.
    • Choose the forwarding company and shipping method: After payment, the item is sent to the third-party forwarding warehouse. Choose a logistics option that fits your needs.
    • Combine packages and pay for shipping: Once all packages arrive at the warehouse, they can be consolidated, weighed, and shipped. Note: You can store packages free for up to 20 days, then ¥1 per day applies after that.
    • Track your shipment: Click "Logistics Center" on the homepage to view logistics orders or contact official customer service via the logistics assistant.
  2. Using Third-Party Forwarding Services
    • Select a forwarding company: Choose a reputable company with good service and reasonable prices. Consider company size, years in business, customer reviews, and pricing.
    • Get the warehouse address: Contact the forwarding company to get their warehouse address in China.
    • Place your Taobao order to that address: After purchasing on Taobao, use the warehouse address as the shipping address.
    • Forwarding company processes the package: Once received, the warehouse will inspect, photograph, repack, and weigh the item. After confirming, you’ll pay the international shipping fee and the company will ship to the USA.
    • Track your order: A tracking number will be provided to follow the delivery status via the forwarding company’s website or tracking tools.
  3. Using Taobao Global or Purchasing Agents
    • Taobao Global: Some items may be available on the international version of Taobao, but product variety and services may differ.
    • Purchasing Agents: Use professional platforms or personal agents (e.g. Bianligou). Just submit your Taobao link and the agent will handle the rest. Make sure to choose a reliable one to avoid risk.
Can Xianyu Items Be Forwarded Internationally? +

Yes, Xianyu (Idle Fish) items can be shipped overseas using forwarding services. Since it’s a secondhand platform, most individual sellers won’t ship internationally. You can use private forwarding agents like JYS. They offer better packaging services and fewer restrictions than traditional couriers, making them ideal for sensitive or fragile goods.

Can Taobao Ship Directly to the USA? +

Yes, there are two methods to ship Taobao items to the USA: (1) Choose official direct shipping at checkout. Note that if the total exceeds the tax-free limit, you may have to pay customs duties. (2) Use a forwarding service: Send your items to a Chinese warehouse first, then forward them via air or sea. This is usually cheaper but takes longer.

Is It Possible to Ship Directly from Taobao to the USA? +

Yes. If the seller supports official direct shipping, you can ship items directly to the USA. If not, use a third-party forwarding service by entering the warehouse address during checkout. Packages will be consolidated and shipped via air or sea. This method offers more flexibility and cost savings.

How Much Does Shipping from Taobao to the USA Cost? +

Estimated rates (including all fees: international shipping, import/export fees, customs clearance, duties, and final delivery):

  • Air – General goods: ¥108/500g (first weight), ¥32/500g (additional).
  • Air – Sensitive goods: ¥122/500g (first weight), ¥45/500g (additional).
  • Sea – General goods (fast boat): ¥26/kg, minimum 21 kg.
  • Sea – Sensitive goods: ¥33/kg, minimum 21 kg.

Our rates cover the full process to ensure safe and reliable delivery to the USA.

What Address Should I Use for US Forwarding? +

When placing orders on Taobao, use the following Chinese warehouse address:

  • Recipient: Member ID (e.g. 0001)
  • Phone: +86 181 2985 5839
  • Address: 1st Floor, Building D, Donghaiwang Building, Bantian, Longgang District, Shenzhen, Guangdong Province

Then provide your US delivery address to the forwarding company for final shipment.

How Long Does Taobao Forwarding to the USA Take? +

Timeframes depend on the shipping method:

  • Air shipping: 5–10 business days
  • Sea shipping: 15–30 business days (varies by route and logistics provider)

Note: This doesn’t include processing or customs clearance time. Air is faster but more expensive; sea is slower but more cost-effective.

How Long Does Taobao Air Forwarding to the USA Take? +

Air forwarding from Taobao to the USA typically takes 7–15 business days, depending on factors like logistics provider, destination, and customs efficiency. Stages include:

  1. Warehouse processing: 1–3 business days
  2. Air shipping: 5–10 business days
  3. Customs & final delivery: 1–3 business days for clearance, then 1–2 days for delivery

Express air shipping may take only 5–7 days but costs more. Choose a reputable forwarding service for better reliability.

How Long Does Sea Shipping Take from Taobao or Xianyu to the USA? +

Sea shipping duration depends on whether you choose a fast or slow boat:

  • Fast boat: 16–25 business days
  • Slow boat: Over 25 days

Sea shipping is more affordable than air, making it ideal for bulk or non-urgent orders.

Does Taobao Offer Free Shipping to the USA? +

Generally, Taobao doesn’t offer free international shipping, but there are exceptions:

  • Some sellers offer overseas free shipping, usually for high-value or promotional items.
  • Taobao’s official forwarding may reduce costs but isn’t truly “free shipping.”
  • Some third-party forwarders offer discounts like free shipping for new users or coupon codes.
Can I Choose Sea Shipping for US Forwarding? +

Yes. Sea shipping is one of the available options when forwarding to the USA. Choose between fast or slow sea shipping depending on your delivery needs and budget.

Which Forwarding Company is Best for the USA? +

To choose the best forwarding company, consider:

  1. Shipping Speed
    • Look for stable and fast delivery times.
  2. Pricing Transparency
    • Understand the rate structure: base and additional weight charges, volume weight calculations, and extra fees like customs or delivery surcharges.
  3. Service Quality
    • Tracking availability
    • Responsive and professional customer service
    • Reliable warehouse handling and storage
  4. Shipping Security
    • Ensure they have proper packaging and after-sales support in case of loss, damage, or delays.
  5. Value-Added Services
    • Photo verification
    • Repacking, consolidation
    • One-click forwarding from various platforms
Service

Free Services

  1. Package quantity check: Free
  2. Storage fee: Free for up to 90 days, ¥1 RMB/item/day thereafter
  3. Package reception: Free
  4. Photos: Free (2 photos)
  5. Unpacking: Free

Value-Added Services

  1. Inspection (including counting):
    • Small package (≤ 2 kg): ¥7 RMB/item
    • Medium package (2 kg < weight ≤ 10 kg): ¥14 RMB/item
    • Large package (> 10 kg): ¥30 RMB/item
  2. Package consolidation: Free for up to 10 items, ¥1 RMB/item for any extra
  3. Package splitting: ¥7 RMB/order (each order can be split into up to 12 packages; each package will be charged shipping separately)
  4. Reinforced packaging: ¥10 RMB/box
  5. Insurance: ¥20 RMB/order (covers loss only, not damage)
  6. Fragile protection: ¥15 RMB/box
  7. Tax payment service: ~5% service fee based on the tax amount
  8. Return handling: ¥7 RMB/item
  9. Purchasing service: 15% of the total item value
  10. Address change fee: ¥210 RMB/order

Notes

  • Handling fee for small packages: A ¥12 RMB handling fee applies to packages weighing less than 1 kg.
  • One item: The smallest shipping unit.
  • One box: One external packaging unit, which may contain multiple items.
  • One shipment/order: Refers to one shipping order, including all items submitted in a single order.
  • General goods: Domestic brands, clothing, shoes, bags, daily necessities, non-electric, non-magnetic items, general toys, accessories, stationery (excluding liquids), small quantity of books, etc. (Please consult customer service for specifics.)
  • Special goods (sensitive items): F-brands, food, liquids, cosmetics, items with built-in batteries, motors, magnetic devices, epidemic prevention items, etc. (Please consult customer service for specifics.)
  • Reinforced packaging: For valuable or fragile goods. We replace the box with a high-quality one and reinforce with bubble wrap, fragile stickers, plastic corner protectors, etc.
  • Fragile protection: Includes reinforced packaging, with an additional 3 layers of bubble wrap wrapped around the outer box.
  • Insurance: If insurance is purchased, compensation will be based on actual value, with a maximum claim of ¥2000.
  • Default billing rule: The greater of the volumetric weight (L × W × H / 5000) or actual weight will be charged.

Important Notice

  • Sender responsibility: The sender must truthfully declare the contents of the package. Any consequences such as customs seizure, returns, or fines caused by false or misleading declarations will be borne by the sender.
  • Prohibited export items (All packages are strictly inspected. The following items will be confiscated):
    • Tobacco products (including e-cigarettes and related products)
    • Alcohol
    • Fresh animals/plants (including seeds)
    • Bank card kits
    • Flammable and explosive items
    • Corrosives
    • Illegal knives
    • Weapons
    • Fireworks
    • Drugs and related ingredients
  • Important Reminder:
    • Before registering and submitting orders, customers should carefully read and understand the terms and channel-specific notes to avoid unnecessary risks and disputes.

Taobao Shipping Agency: Jiyun Service