Can Canadians Buy from Taobao? Absolutely! Here's How

Does Taobao Ship to Canada?

Yes! Taobao offers international shipping to many regions, including Taiwan, Hong Kong, Singapore, Australia, and, of course, Canada. With this global reach, Taobao has become a go-to marketplace for international buyers.

Two Ways to Buy from Taobao and Ship to Canada

When purchasing items on Taobao, you have two main options:

• Self-Ordering : You buy directly from Taobao and use Taobao's official logistics for shipping.
• Taobao Agency : You send the product links to an agency, and they handle the purchase and shipping for you.

For those who enjoy a bit of a challenge, self-ordering is a fantastic choice. If you prefer assistance, agencies can simplify the process, but this guide focuses on self-ing for independent buyers.

Step-by-Step: How to Buy from Taobao Yourself

1. Register a Taobao Account

Start by creating a Taobao account.

2. Set Your Location and Currency

After successfully logging in, configure your location and currency to ensure a seamless shopping experience.

1. Go to “設定” (Settings) > “國家/地區、語言、貨幣” (Country/Region, Language, Currency) .
2. Select 「國家」 (Country/Region) > “加拿大” (Canada) .
3. Set 「支付幣種」 (Payment Currency) to CAD 加拿大元(Canadian Dollar) .

3. Add a Canadian or Third-Party Warehouse Address

Once your settings are updated, add your delivery address:

• For a Canadian Address : Go to “設定” (Settings) > “收貨地址” (Delivery Address) > “新增地址” (Add New Address) . Enter your Canadian address.
• For a Third-Party Warehouse Address : Copy the warehouse's address provided by the shipping company. For example:
  地址: 廣東省深圳市龍崗區坂田東海王大廈D棟一樓 電話號碼: +86 15019264926
  郵編: 518129

(Note: Third-party forwarding is not recommended for new buyers.)

4. Paying on Taobao

1. Add the item to your cart: 「加入購物車」 (Add to Cart) .
2. Go to “購物車” (Shopping Cart) > Select the item > “結算” (Checkout) .
3. Scroll to the bottom and select “使用新的Credit/Debit Card” (Use a New Credit/Debit Card) . Enter your card details:
   • Card Number
   • Cardholder's First and Last Name
   • Expiry Date
   • CVV Code

5. Choosing a Shipping Method

Taobao offers various shipping options depending on your needs.

• Official Taobao Shipping Options:
  • Direct Mail - Air Freight (直效郵件- 空運)
  • Direct Mail - Sea Freight (直效郵件- 海運)
  • Consolidated Shipment - Standard Air Freight (集運- 空運標準)
  • Consolidated Shipment - Special Offer Air Freight (集運- 空運特惠)
  • Consolidated Shipment - Sea Freight (集運- 海運)

6. Tracking Your Logistics

• For Third-Party Forwarding: Navigate to 「我的淘寶」 (My Taobao) > 「我的訂單」 (My Orders) > 「待收貨」 (Pending Receipt) .
• For Official Taobao Shipping:
  • Direct Mail: Go to 「我的淘寶」 (My Taobao) > 「跨國物流」 (Cross-Border Logistics) > 「物流訂單」 (Logistics Order) .
  • Consolidated Shipment: Check under 「待集運」 (Pending Consolidation) in the same section.